The United Bank of Africa, (UBA) and Guarantee Trust Bank has followed the latest banking tech- trend; chat banking on WhatsApp media platform. UBA Group Managing Director, Kennedy Uzoka in a statement said; the launch of Its Artificial Intelligence Personality, Leo on WhatsApp, is a timely response to the need of their teaming customers who he described as the heart of their business.
On its part, Segun Agbaje described GTBank launch on whatsApp as an opportunity to continue to expand its service channels as part of its commitment to make banking cheaper, faster and readily accessible to customers wherever and whenever they chose to bank.
UBA’s LEO is said to be available to all its customers on September 2018. LEO is also known to be available in over 12 African Subsidiaries including Nigeria and available in 3 languages.